CLIENT WELCOME PACK Please click on the files below to download to get relevant information. Terms of Service Information Management and Record Keeping Policy Incident & Hazard Management (Quick Reference Guide) Incident & Hazard Management Procedure Feedback & Complaints Management (Quick Reference Guide) Feedback & Complaints Policy Clinical Services (Quick Reference Guide) Clinical Services Policy Privacy Policy Emergency Policy Animal Policy 2024 Booking & Billing Changes Service Delivery Models (Quick Reference Guide) TAG's Assessment Process (Quick Reference Guide) Fee Schedule Student Led Services (Quick Reference Guide) Key Worker Model (Quick Reference Guide) Mobile Services to School (Quick Reference Guide)