Clients or their carers are able to use their own private funds to pay for therapy services. Payment can be made via EFTPOS, Credit Card or Electronic Funds Transfer (EFT), also known as Direct Deposit. Please note, for infection control and security reasons, we do not accept cash payments at our clinics. You can make cash payments at any Commonwealth Bank branch as per our bank account details found on your invoice.

TAG is registered with all major private health funds. Your private health insurance policy may cover some of the cost of therapy services. Check with your specific private health provider on the specific services covered and any limits specific to your policy.

NDIS (National Disability Insurance Scheme) funding provides individuals with disabilities with a personalised budget to purchase supports and services that help them achieve their goals. This federal funding is based on individual needs and is designed to enable greater independence, social participation, and improved quality of life.

NDIS Funding is subject to eligibility. To see if you are eligible, contact your local NDIS office or call 1800 800 110 to get an access request form emailed or sent to you. 

Once a plan is approved and completed for an individual, they will choose one of three ways to manage the funding and payments for services. Here is a brief overview of those funding management options and how payments work for each:

1. Self-Managed: Direct Access to your funding budgets to pay for services. The client or their legal guardian is responsible for managing funds and directly paying invoices. 
2. Plan Managed: A third party, known as a Plan Manager, manages funding budget/claims and pays invoices on behalf of the client.
3. Agency Managed: The service provider must be an ‘NDIS-registered provider’. Your provider will draw down from your funding budget on your behalf directly from the National Disability Insurance Agency (NDIA).

Please note - the rebate for Medicare sessions does not cover the full session cost and a gap will be payable (gap amount varies depending on session duration).

Chronic Disease Management (CDM) Plan

If you have a chronic medical condition, you may be eligible for up to 5 rebated sessions in a calendar year with allied health care visits under a CDM plan (previously also known as an EPC - Enhanced Primary Care plan, TCA - Team Care Arrangement or GPMP - GP Management Plan). Your General Practitioner (GP) will determine if you are eligible for a CDM Plan and Referral. To be eligible, you must have:

• A chronic or terminal medical condition that has been present for 6+ months
• A condition that requires ongoing treatment from a multidisciplinary team, with at least 2 other medical or allied health practitioners involved in your care (in addition to your GP)

A CDM Referral (from your GP) entitles you to up to 5 Medicare rebates for eligible allied health services in a calendar year and referrals are valid for 2 years. First Nations Australians can access up to 10 allied health services per calendar year under a CDM or TCA. Clients can direct all sessions towards one specific type of allied health discipline, or split them up between different disciplines (e.g. Speech Pathology, Occupational Therapy and Physiotherapy). 

As of April 2025, the Medicare rebate for these sessions is usually $60.35 per session (may be higher if you have reached your Medicare Safety Net), and each session must be at least 20 minutes in duration. 

Complex Neurodevelopmental Disorders and eligible disabilities

Medicare can also provide up to 10 rebates per year for the assessment and treatment services for complex neurodevelopmental disorders and eligible disabilities, subject to an eligible referral as part of a treatment and management plan prepared by a specialist, consultant physician or general practitioner (GP). These services were previously part of the Helping Children with Autism program and the Better Start for Children with Disability initiative. As of April 2025, the Medicare rebate for these sessions is usually $85.20 per session (may be higher if you have reached your Medicare Safety Net), and each session must be at least 50 minutes in duration. 

Billing directly to DVA is not a funded service that TAG can currently provide. 

Some veterans with a DVA card may be able to pay privately for our allied health services and then claim back part of those costs from the Department of Veteran Affairs. Please contact 1800 VETERAN (1800 838 372) for eligibility, further information and support with how to claim.

Services can sometimes be paid via a contracted agreement between TAG and a third-party business. We call those “Agency Services” for ease of reference. The following are some examples of agency services we can provide:

Residential Aged Care Services

Residential aged care facilities can engage us to provide services for residents, such as Mealtime Management Plans and dysphagia reviews to ensure audit compliance, as well as staff education and training. 

Home Care Packages (HCP)

Referrals can be received by TAG from external aged care agencies for their clients with Home Care Packages (HCP). The Allied Health Professional will assess and complete documentation for the agency to review. 

Kindy Uplift

TAG can assist with providing mentoring, workshops and training under Kindy Uplift (KU) funding. Each service is individually tailored. Refer to our listing in the current KU Catalogue or contact us to discuss further details.

Hospital Acute and Rehabilitation Services

TAG currently provides both Acute inpatient and Day Rehabilitation Programs through specific private hospital service contracts. Patients are seen by one of our Allied Health Professionals when referrals are received from the relevant hospital or rehabilitation program medical team. 

WorkCover and Insurance

We can provide some work cover and other insurance claim-related services (pre-approval from WorkCover or the insurer may be required).